Shipping policy
Eden Jewelry
Thank you for shopping with Eden Jewelry. We are committed to delivering your pieces safely and efficiently.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
During peak seasons or promotions, processing times may be slightly extended.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated Delivery Times:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–14 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
Free Shipping
We offer free standard shipping on orders over $500
Tracking Information
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
International Shipping & Customs
International customers are responsible for any customs duties, taxes, or import fees required by their country. Eden Jewelry is not responsible for delays caused by customs.
Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout. Eden Jewelry is not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Eden Jewelry is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your shipment, please contact us at:
edenwellness18@gmail.com
